PG Software Development

I sent you the video along with the TBK in the zip file last night.
 

[email protected] ? I'm afraid I never received it.

Well, your server is stripping zip attachments and probabaly spamming the whole email.

I replaced my "Movie1" with the one you very kindly made available in the download ... I continue to get the same error message on export.Even when I export your "sample.tbk" all I get is a picture of gears ... no video"

I wonder if this has something to do with the installation problem you had a while ago.
Please make an export of the sample.tbk I sent and send the zipped export to me for examination.

Sent via email

The export plays without any modification in Firefox.
The only thing I could see is that you replaced "Movie1.mp4" with "movie1.mp4".
While that is fine on a windows system, on a web server that is case sensitive, the file will not play. You would have to change your movie files to be case-senitive in the PowerPac function htmlVideoLoader().

Try temporarily disabling your anti-virus software, re-export the sample.tbk, and try playing the export in Firefox. I'm not sure why anti-virus software would block mp4's from playing, but you may one that does.

I couldn't get anything to load in Firefox in the preview ... the wheel just kept spinning. Just for the record ... when I replaced the movie (with sound) I could get it to export and play as long as I hit F5.
I think for now we both need to just give up on this one ... I can always replace it with a graphic. Thank you again, however.

Please note that what you are doing is completely workable.
However, when you are running this on your school computer, there must be something else happening. On my office system, your page works in every browser I tried.

Truth is … I haven't ever managed to get an .mp4 to play. The project I am currently working on I THINK I am following all the "rules" (like adding a page before the video), and all of the above but I still get that nasty error in the exported product.