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Almena videos stop playing or fail to play at all

PostPosted: Wed Jun 24, 2015 4:53 pm
by Clifton
This problem is usually experienced by MAC users when using the Safari web browser.

Why does this occur?
    There are known problems between some versions of the Safari browser and the Adobe Flash player. Certain versions of the Mac OSx also make these issues more readily apparent.
Solution
  • You can try reinstalling the Adobe Flash player using this link https://get.adobe.com/flashplayer/
  • If that does not work, then we recommend using a more Flash-friendly browser on the Mac. We recommend installing Firefox and using this browser when running the Almena Method. This is a much easier approach than trying to troubleshoot and fix Flash-related problems.