Firefox Causes Almena to Hang at Startup

Almena runs from inside favorite browser.

Firefox Causes Almena to Hang at Startup

Postby Clifton » Wed Dec 20, 2017 3:22 pm

Reason for this problem:
The Almena program attempts to initialize the Adobe Flash player at startup. Firefox, by default, is set to either Ask or Block Flash programs from running. If the Almena program encounters the block (and sometimes Ask) routine, it may hang.

SOLUTION: PLEASE FOLLOW EXACTLY AND CAREFULLY!
Add the domain pgsoftwaretools.com to your list of "Allowed" domains for Firefox to permit Flash content to run from.
    NOTE: The method for white-listing the domain pgsoftwaretools.com in Firefox may vary depending on your version of Firefox and the OS on which it is installed. However, the basic idea is the same in all cases. The method shown here is based on Firefox v58.0 running on a Windows PC.
  1. Install or reinstall the Adobe Flash Player by going to the following address using the FIREFOX browser.
    https://get.adobe.com/flashplayer/otherversions/
  2. Open the Almena program and allow it to hang at the opening screen. Make sure to use the exact link provided to you in the delivery email you received when you made your purchase.
    Image 8.png
    Image 8.png (64.7 KiB) Viewed 4881 times
  3. Click on the site information icon in the address bar:
    Image 1.png
    Image 1.png (23.96 KiB) Viewed 4881 times
  4. Click the "MORE" tab:
    Image 3.png
    Image 3.png (15.15 KiB) Viewed 4881 times
  5. Click on the More Information tab:
    Image 4.png
    Image 4.png (17.84 KiB) Viewed 4881 times
  6. Click on the Permissions area:
    Image 5.png
    Image 5.png (30.69 KiB) Viewed 4881 times
  7. Check the Allow radio:
    Image 7.png
    Image 7.png (30.34 KiB) Viewed 4881 times
  8. Close the Permissions dialog box and restart the browser.
  9. Access the Almena program USING THE EXACT LINK provided in the email when you made your purchase and the application should advance to the login screen.
Clifton
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Joined: Tue Jan 14, 2014 1:04 am

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